Valerie D.W. Rowe, MA, CPL
Principle, CEO

Tonya L. Haynes
Process Improvement Specialist

Katherine Ziegler, PhD
Co-Facilitator and Coach

Tonya L. Haynes
Process Improvement Specialist

Tonya Haynes has more than 25 years diversified experience achieving customer satisfaction, developing strategies, managing projects and implementing solutions for businesses experiencing problems with operations, financial management and marketing campaigns. In addition to Ms. Haynes qualifications is an Advisory Board Team of formidable and impressive business owners, corporate pioneers and entrepreneurs that encompass an average of 35 years experience in Finance, Marketing, Customer Relationship Management, Information Technology, Training, Human Resources and Process Improvement and Re - engineering providing Phoenix Business Development Group with a powerful competitive advantage. E-mail Tonya.